Recent Posts

3 Necessary Storm Preparation Steps for Property Managers

8/30/2022 (Permalink)

Hard drive connected to a computer. SERVPRO log Keep computer files backed up on an external hard drive or cloud.

Storm Preparedness

A key duty of a property manager is to be ready for severe weather. With storms there is always the possibility of property damage or destruction that may require a professional restoration service to repair, as well as the risk for less serious but still important weather-related setbacks such as power loss. Therefore, it is important to plan ahead for a storm even if one is not forecast. Here are three necessary steps property managers in Summerlin, NV should take for storm preparedness.


1. Create a List of Important Contact Information

One thing property managers should do is create and regularly update a list of important contacts and other information. They need to be able to get in touch with tenants, the insurance company, service providers, staff and general contractors. Before a major storm event, they should check all of the contact information on this list and make sure it is current and accurate. Information they should collect, if available, includes:

  • Tenant names, phone numbers, addresses and email addresses
  • Names and apartment numbers of elderly people
  • Number of tenants, pets and children
  • Contractor phone numbers
  • Emergency service phone numbers
  • Insurance agent phone number and email address
  • Staff phone numbers, addresses and email addresses

2. Create an Emergency Plan


Another important step in storm preparedness is developing an emergency plan. This should include role assignments for staff and guidelines for ensuring the safety of the tenants. It should be reviewed with staff and communicated to the renters.

3. Create Backups of Important Files

There is a lot of important paperwork associated with property management. To ensure that this is not lost, back up all files, especially if they are currently in paper format. Even if you already have digital copies of your files, you should still have a second copy of each one stored off-site or in the cloud.

Being on top of storm preparedness can mitigate or even completely prevent disasters. Make sure you have what you need and know what to do ahead of time.

Essential Elements of a Fire Escape Plan

8/30/2022 (Permalink)

Map route. Fire escape plan Practice makes perfect

Develop And Communicate A Solid Plan

While having smoke alarms in your Sun City, NV, home may be the first line of defense, having a fire escape plan is just as important. A fire damage and restoration company can repair and restore the damage from a home fire, but the safety of everyone in the household relies on developing and communicating a solid plan.

Key Elements
While every home is different, as are the people who reside in it, a basic fire escape plan should include the following vital elements.

Make a Map – The map should include every hallway, room, door, window and level of the house. This not only provides a visual of the home but also allows for the next step of the plan.
Designate Escape Routes – Every room needs at least two escape routes in case the effects of the fire blocks one of them. This is especially important for homes with more than one level. The ability to exit the door and go down the stairs may not be a viable option. It is a good idea to consider keeping fire ladders in each upper-level room to ensure a safe exit from a second-story window.
Communicate a Meeting Place – After everyone knows how to get out the safest way possible, they also need to know where to go for a headcount. A designated meeting place across the street or on the corner of your neighbor’s sidewalk allows for a safe distance from the flames.

Practice Makes Perfect
As important as fire preparation is, it only works if it is regularly revisited. Physically going through the plan on a regular basis, as they do in school, helps solidifies the process and may highlight areas that may need to be addressed. It’s also important that everyone in the household, including guests, have a copy of the plan.
A fire is often an unexpected event, so ensure you have made and practiced a fire escape plan to increase the chances of everyone safely getting out of the home.

What To Do When a Sump Pump Fails

8/25/2022 (Permalink)

A serum pump installed in a basement of a house with a water-powered backup system. A malfunctioning sump pump can cause a residential basement or crawlspace to flood

A malfunctioning sump pump can cause a residential basement or crawlspace to flood. Regularly test the pump at a home in Las Vegas, NV, as it is better to find out that a pump does not work when water is not accumulating on the lowest level of a structure. Here are three steps to take in the event that a pump does not activate or fails to drain water.

Check the Pump Function

The most reliable way to test pump functionality is to run water through the system. Take the following measures to check drainage capabilities:

  • Fill the sump pit with water
  • Check to see if the float raises
  • Make sure the pump activates

A pump that does not activate as the pit fills may have a bad float switch, blown fuse or tripped breaker. Sump pumps should have a primary and backup power source to prevent storm damage in the event of power failure.

Identify Needed Maintenance
If a pump is slow to drain or is not functional, ensure the basin and drain lines are clear. The check valves on sump pumps tend to fail. Test valve function by pushing this component up and down to ensure it moves freely. More advanced maintenance may require a plumber.

Repair or Replace a Sump Pump
A malfunctioning or broken pump may necessitate professional repairs or replacement. With proper pump maintenance, most sump pumps have an operational life of at least 10 years. Depending on your needs, you may want to consider a column, pedestal, or submersible pump.
If a sump pump is in working condition and connected to reliable primary and backup power sources, the risk of failure should be minimal. The pump should automatically activate and drain water that is backing up into a basement or crawlspace. Contact a plumber if backups remain a problem at a residence in Las Vegas, NV.

How Business Interruption Can Help After a Fire

7/31/2022 (Permalink)

Business interruption insurance form and red pen for signing. Interruption insurance can provide income protection for your business.

How a Fire Can Help With Business Interruptions

Good planning and preparation are part of running a strong business. This means being ready for all possible challenges, including disasters in your Sun City Summerlin, NV, workplace. If you experience a fire in the office, it could not only cause significant damage to the building but could disrupt your daily operations. Thankfully, interruption insurance can provide income protection for your business.

Working Elsewhere

Fires can destroy structures as well as business equipment and supplies. Smoke damage can also make it unsafe for people to work in the building. Interruption insurance can help cover the costs of temporarily relocating to another location. This coverage can help with the following:

  • Transporting materials to the new location
  • Paying rent at the temporary location
  • Paying for equipment so employees can work remotely

Replacing Supplies

Your building may still be intact, but if materials such as computers, workstations, and office furniture were ruined, you may have to suspend operations until you have new equipment. This type of business interruption can be detrimental if you don't have the right coverage. Interruption insurance will help pay for items you lost in the fire.

Lost Income

One of the biggest concerns you'll have as a business owner after a fire is how it will affect your company's revenue. If you are unable to produce merchandise, fulfill orders or sell products, it'll be impossible to keep up with demand and maintain your income stream. The fire restoration process takes time, even if you hire an experienced disaster recovery team. The right insurance coverage will take care of the money you have lost by not being open for business after a fire. The insurance adjuster will help you determine the appropriate amount.
Recovering from a fire can be a long and difficult ordeal. However, if you have interruption insurance, you can have the peace of mind you need that your business can carry on even after a disaster.

6 Tips To Prepare Your Business for a Flood

7/23/2022 (Permalink)

People escape to exit door Plan and practice evacuation routes

Prepare For A Flood

Most people don’t expect to be impacted by a flood or other natural disaster; however, flooding is among the most common in the United States. While you may not want to think about it, preparing for a flood or other type of storm damage should be a top priority. Preparation is key to preventing major damage. Here are six tips to help your Las Vegas, NV, business prepare for a flood.

1. Understand the Level of Risk
Do you know how likely it is for your business to be impacted by a flood? Floods can happen from a variety of water sources including overflows of dams, hurricanes, rain, and snow. Take the time to identify your level of risk based on potential water sources. FEMA has a flood map to help you recognize risks.

2. Practice Evacuation Routes
One of the best things you can do to prepare for flooding is to plan and practice evacuation routes. Educate your employees on your processes and procedures during an emergency. Employee safety should be your main goal.

3. Have an Emergency Supply Kit
It’s also wise to have an emergency supply kit available to take during an evacuation. The supply kit should include basic first aid supplies that may not be immediately available following a disaster.

4. Move Valuables to Higher Ground
Your business has valuable equipment and furniture. If possible, consider moving these items to higher ground to lower the risk of becoming submerged in floodwater.

5. Obtain Flood Insurance
The best time to purchase flood insurance isn’t during an emergency. Most insurance policies take 30 days before they are effective. The National Flood Insurance Program managed by FEMA offers flood insurance to business owners through private insurance companies.

6. Partner With Restoration Experts
Flood damage can be costly and you don’t want to compound the financial loss with a decrease in productivity. The best way to get your business back to full operation quickly is by working with a water restoration company.
Flooding can be devastating physically, financially, and emotionally. By using these tips to prepare your business for a flood, you’ll be able to minimize loss.

What You Need to Know About Mold in Air Ducts

7/18/2022 (Permalink)

Mold growth around air duct system Mold growth around air duct system

Mold growth is common in outdoor areas at any time of year. Due to excessive moisture during wet seasons, it's not uncommon to also experience black mold in the one place you don't want it, which is inside your home in Sun City, NV. Unfortunately, this type of mold isn't easily removed and it can invade areas of your home where it can go unnoticed, including in air ducts where it feeds on dust.

How To Know if Mold Has Entered Air Vents

There are some common visual signs to watch for if you suspect mold has made a home in your air vents. These include:

  • The musty odor emanating from your vents
  • Black powder around the exterior and interior of vents
  • Dark spots that don't easily wipe off vents


If you suspect mold is present, don't attempt to clean it yourself. You likely don't have the right equipment or training to remove it safely.


How Black Mold Is Removed
Have a professional first confirm what you are experiencing is black mold. Once it's confirmed, it will be recommended that you have the ducts cleaned by a restoration specialist.
The specialists will need to take time to inspect your air ducts, including the insulation that surrounds them. If mold is found in the insulation, it will need to be removed and replaced. They will then clean and vacuum your AC system using special tools and protective equipment.


Preventing Future Infestations
During the restoration process, the issue that created the mold growth will need to be identified and corrected so it doesn't happen again. It's important going forward that you try to keep your vents clear of dust and debris. One of the best ways to have clean ducts is to regularly change your AC filters.
Always try to keep your home dry and free of too much moisture. Never allow water or condensation to pool on the materials of your home. A dry home is a home free of black mold.

5 Ways To Avoid Commercial Water Damage

6/27/2022 (Permalink)

Insulation for pipes You can help prevent a flood by insulating exposed pipes.

Five Ways To Avoid Commercial Water Damage

When you think of damage from water at your Summerlin, NV, business, you may picture a storm or significant flooding event. However, most commercial damage comes from appliances, HVAC systems and plumbing. You can take these five steps to protect your facility and avoid a business claim.

1. Inspect Drainage Systems and Gutters
Gutters and downspouts collect debris, especially in the fall. Buildup can cause water damage to the interior and exterior walls. Conduct a regular inspection of your drainage systems to remove leaves and other debris.

2. Seal Cracks
Gaps, holes and other cracks invite water and moisture into your facility. They can also allow cold air to come in. If temperatures go below freezing, it could lead to a pipe break. Use sealants such as spray insulation, caulk and weather stripping to decrease the chances of burst pipes.

3. Insulate Pipes
Exposed pipes are a business claim waiting to happen when the temperatures dip, especially at night when it gets the coldest. Water expands as it turns to ice, causing pipes to burst. Flooding and building damage may result. You can help prevent a flood by insulating exposed pipes.

4. Keep Buildings Sufficiently Heated
Keep the thermostat set at 50 degrees or warmer, even on the weekends or during shutdown periods. Avoid extreme temperature changes, as they can lead to broken pipes. It's a good idea to check your thermostat batteries regularly.

5. Check HVAC and Sprinkler Systems
Even a tiny leak in your fire sprinkler system, plumbing or HVAC system can cause significant damage. Inspect your systems regularly for weak or broken pipes.

Filing a Business Claim
Commercial insurance can help pay for professional water remediation after the damage. However, avoiding a flood is better. Talk to your insurance agent about your coverage types if you need to file a claim in the future.

How To Restore Electronic Devices After Water Damage

6/21/2022 (Permalink)

Prise multiple Disconnect devices from their power source.

How To Salvage Flooded Electronics

If a monumental flooding event impacts your business, not only will the building require repairs but various electronics are compromised as well. Luckily, these devices can be restored. Here are a few steps you can take to salvage flooded electronics from your Las Vegas, NV, business.

1. Disconnect Devices From Their Power Source
To restore any water-logged device, it's important to cut off its power source first and foremost. Items like desktop computers or other large devices that are connected to a plug can be disconnected by shutting off a circuit breaker, so be aware of where to locate that in your commercial space. For handheld, battery-powered devices, turn them off but be wary of signs of a shorted battery, including smoking, melting or heat. If none of these hazards are present, drain excess water from the device and remove the battery.
During this step, be mindful of any shock hazards and do not attempt to grab flooded electronics if standing water remains. Let a water damage cleanup company remove excess water and fully dry the space first.

2. Clean Circuit Board
After gadgets are removed from their power source, disassemble them and locate their circuit board for cleaning. Take either a cotton swab or toothbrush, dip it in isopropyl alcohol and move along the circuit board. This ensures that any dirt or buildup from the water damage is removed. After a thorough cleaning, let the board dry completely.

3. Test for Further Electronic Damage
Once the circuit board is dry, re-assemble the device and install a new battery, if applicable. Turn on the gadget and evaluate if it is now usable or if more repairs are needed. If the device is not working properly, it's possible that the LCD screen or logic board will need to be replaced.
Saving flooded electronics from water damage is possible. The restoration process involves disconnecting from power, cleaning the circuit board and testing devices with a new battery.

The Importance of Storm Services for Insurance Agents

6/7/2022 (Permalink)

Office flooded by stormwaters Stormwater enters an office in Sun City, NV.

Insurance Agents and the Importance of Storm Services

If there has been a storm or natural disaster in your Sun City, NV, you may find yourself needing storm restoration services to repair the damage. While it may seem overwhelming, the good news is that there are ways to address the damage quickly. Here are some things to keep in mind if you have experienced a storm and property is damaged. 

1. What You Need To Know About Storm Restoration
Whether it was strong winds, hail, or flooding, there are many different ways that a building can become damaged by a storm. These kinds of damage can be minimal, or they may have a serious detrimental impact on the building. In either case, taking care of the damage quickly can be important for keeping that building functional. 

2. The Importance of Quick Response
For those in Sun City, NV, it can be important to make sure that you are getting a quick storm response especially when it comes to severe damage. Contacting the right storm restoration specialists can make a significant difference in how quickly your issues are addressed and resolved. Often, the faster that a company can respond, the faster that the claims process will go, and the more quickly restoration can be taken care of. 

3. Types of Repairs To Understand
When it comes to storm damage, there are a few different types of damage that you are most likely to encounter. For example, flood damage is very common. Damage to the exterior of the building due to high winds are also common, as is damage due to hail. Some may also experience fire damage, as well. 
If there has been storm damage, then you may need restoration services to help make the necessary repairs. By making sure that you contact a location that can provide fast service, you can start the claims process more quickly.

What To Consider When Buying Smoke Detectors

5/26/2022 (Permalink)

Dual smoke detector Dual-sensor alarms contain components of both sensors, making them ideal for home use.

What to Keep in Mind When Purchasing Smoke Detectors

As a homeowner, you know the importance of fire safety. Limiting blazes can keep your loved ones safe and prevent flames or smoke from destroying your cherished assets.
Buying smoke detectors is an easy way to protect your Summerlin, NV, house and family. However, there are many different options on the market. It can thus be hard to decide which smoke alarm to get. Here are some factors to consider before you make your purchase.

Type of Alarm
There are three main kinds of smoke alarms. They are identified by the censors they use:

  • Photoelectric
  • Ionization
  • Dual-sensor

Photoelectric alarms are designed to detect smoldering fires, including those that occur in beddings or electrical wires. Ionization alarms, meanwhile, detect quickly burning flames from grease or paper. Dual-sensor alarms contain components of both sensors, making them ideal for home use.
Place one alarm on each floor, one in each bedroom and one in every hallway that leads to a bedroom. You can even purchase a system that electronically connects the detectors. This way, they will all beep when one of them is triggered.

Other Features
Some smoke detectors have additional features for added convenience. Look for a smoke alarm that is simple to test. Ideally, the detector should have a button that you can press to ensure the device is working. If you do not want to climb a ladder to reach the alarm, pick a detector that can be tested via remote control.
You should also get an alarm with a "hush" feature. This lets you silence the detector during a false alarm without actually disabling the device.
Cleaning a smoke detector regularly can limit these false alarms. You may want to consider alarms with removable or hinged covers that make it easier to vacuum the device.
The right smoke alarm can limit your need for fire damage cleanup services. Pick detectors with modern features and those that can detect several types of blazes.